Plans, payments and refunds.

Last updated 3 November 2026.

This page explains how paying for the Crudo.si app works. It is part of the terms of use.

What you pay for

A company pays for a plan and for AI money (the work the AI teammates do is counted and taken from the company's AI money). The price, the tax and the total are shown before you pay. We always show tax clearly: the base price, the GST and the total are written separately.

How you pay

You pay through our payment partners (Razorpay or PayU). Your card or bank details go to them and are not stored by us. We keep the company name, GST number, address, the order and the payment reference.

Invoices

After a payment we give a GST invoice. Billing papers (invoices, receipts and credit notes) are kept for 8 years because tax law needs them.

Stopping your plan

A company may stop using the app and cancel its plan on any day. Write to [email protected] or use the billing page. Cancelling stops the next charge.

Money already used, and money not used

AI money that has already been used is not returned. AI money that has not been used is returned only as set out on the billing page.

A wrong or double charge

If you were charged by mistake or twice, write to [email protected] with the payment reference. We check it with the payment partner and return the extra money to the same way you paid.

Contact

Crudoimage Photographic Technologies Private Limited, CIN U92490WB2019PTC234305, Plot No. 1, Netajee Road, Bylane, New Town, Cooch Behar, Koch Bihar, West Bengal, India, 736101. [email protected], +91 85388 45052.