Lead management
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About us
Our team1 / 12
Lost leads
Someone is winning your buyers.
New enquiry at 11 PM. Replied in 1 minute. Visit fixed for Sunday.
The short answer
How does Crudo.si manage leads?
Every enquiry goes to the right sales person. In one example, a new enquiry at 11 PM got a reply in 1 minute, and a visit was fixed for Sunday. Old enquiries are followed up too, so no buyer is forgotten, and every buyer has one clear owner.
The problem
Sound familiar?
Your buyer fills the form. Another builder answers first.
2 / 12
Nobody answers till morning.
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He checks two or three other projects.
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One builder replies in minutes.
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He says: I have already spoken to another builder.
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Your call comes when the lead is 12 hours old.
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You call the buyer. Nobody picks up.
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Not your price. Not your project. A faster reply wins.
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Sunday form. By Monday, another builder is ahead.
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The buyer decides on his time, not yours.
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It is not your team's fault. It is the system.
How SI fixes it
Three things, done for you.
Right personEvery enquiry goes to the right person
Replied in 1 minute, even at 11 PM.
- Enquiry › Right person › Call
- Every enquiry goes to the right sales person
- No buyer forgotten
One builder replies in minutes.
With SI, that builder is you.
- New enquiry at 11 PM. Replied in 1 minute.
- Visit fixed for Sunday
- Old enquiries get followed up
No enquiry forgotten.
Old enquiries get followed up too.
- An old enquiry from May. Followed up. Booked a unit.
- Every buyer tracked, none forgotten
- One clear owner for every buyer
Example
From enquiry to booking
100enquiries called
15site visits booked
3bookings done
Questions
Questions about lead management
What happens when an enquiry comes at night?
In one example, a new enquiry came at 11 PM, was replied to in 1 minute, and a visit was fixed for Sunday.
What about old enquiries?
Old enquiries get followed up too. In one example, an enquiry from May was followed up, and a unit was booked. Every buyer is tracked, and none is forgotten.
Who gets the enquiry?
Every enquiry goes to the right sales person at once. Every buyer has one clear owner, so no buyer is forgotten and nobody is called twice.
More solutions
See the other four.
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